About

FAQ

• Where is the store based?

  Orlando, FL

• Where is everything??

  This shop is now closed. Please go to EmilySculpts.com to visit my new storefront and website.

• Do you accept orders placed outside of the US?

  Yes! Please be aware of any fees or taxes that your country's customs office may collect from you upon package delivery.

• How long will it take to receive my order?

  I ship items out within 2-3 days of the order being placed. I do not ship on weekends or US holidays. Upon shipping, US orders normally arrive within 2 to 5 business days. International shipping delivery times can vary between 2 and 12 weeks depending on your country's customs offices.

  If you ordered a custom or pre-order figure, please see the individual listing for additional wait times.

• What is Storenvy?

  This store is created with Storenvy, an online store builder and marketplace for inspired brands. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step at or open your own store for free.

• How do I pay for my order? Is it secure?

  The Storenvy checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.

• What if something is wrong with my order?

  If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.